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Terms of use

PineCabs.com > Terms of use

Effective Date: January 10, 2024

Welcome to Pine Cabs!

These Terms of Use (“Terms”) govern your use of our website, mobile app, and other services (collectively, the “Services”) provided by Pine Cabs (“we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.


You must be at least 18 years old and have the legal capacity to enter into these Terms to use the Services. Your use of the Services is also subject to any additional terms and conditions that may be posted on the Services from time to time.

Using the Services

You may use the Services to book taxi rides, access travel information, and manage your bookings. You agree to use the Services only for lawful purposes and in accordance with these Terms. You are solely responsible for your use of the Services and any consequences thereof.

Your Content

You may be able to submit content to the Services, such as reviews, ratings, and photos. You retain all ownership rights to your content, but you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, publish, and distribute your content in connection with the Services. You agree that your content will not be illegal, obscene, discriminatory, or otherwise offensive.


You may be required to pay for certain Services. You agree to pay all applicable fees and charges in accordance with the posted prices. We reserve the right to change prices at any time.

Cancellations and Refunds

Our cancellation and refund policies are available on the Services. Please review these policies carefully before booking a ride.

User Conduct

You agree to:

  • Not use the Services in any way that could harm or disable the Services or interfere with anyone else’s use of the Services.
  • Not use the Services to violate any laws or regulations.
  • Not impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Not provide false or misleading information about yourself or others.
  • Not use the Services for any commercial purpose without our prior written consent.
  • Not upload any viruses or other harmful code to the Services.


The Services are provided “as is” and without warranty of any kind, express or implied. We do not warrant that the Services will be uninterrupted, error-free, or secure. We are not responsible for any damages that may arise from your use of the Services.

Limitations of Liability

To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages.


You agree to indemnify and hold us harmless from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services or your violation of these Terms.


We may terminate your account or your access to the Services at any time, for any reason, without notice.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these Terms shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in English and shall be held in Srinagar, Jammu and Kashmir, India.

Entire Agreement

These Terms constitute the entire agreement between you and us with respect to your use of the Services.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Services. You are advised to review these Terms periodically for any changes.

Contact Us

If you have any questions about these Terms, please contact us at pinecabs@gmail.com .

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